Does the disk knock its heads in idle? This would be the consequence if the disk in idle stopped reading and tracking the servo signal.
I don't know what you mean by "knock" here. This is what I've heard: When in idle, the actuator may drift, but not terribly much, due to lack of active servoing; that addresses heads moving back and forth. And the flying height of the head is actively adjusted: It's high above the platter when idle or fast seeking, it is low for reading, and even lower for writing. How is the flying height adjusted? As far as I've heard (and many of my sources are from Hitachi = WD, so other manufacturers may have different techniques), this is done somewhat similar to an airplane. An airplane has a force acting on it which pushes it down (gravity), which is balanced by a force pushing it up (the aerodynamic lift of the wing). This is exactly the same in a disk drive, where the force pushing the head onto the platter is spring tension of the actuator arm, and the force pushing it away from the platter is aerodynamic lift (which is why disk drives can't work in a vacuum). How do both planes and heads adjust their height? By adjusting the shape of the wing. In a plane, that is done by having a thing at the trailing edge of the wing which can move up and down (I think it's called the elevator or aileron, but I'm no airplane expert). On disk heads, it is done by heating the trailing edge of the head slightly with an electric heater, which causes it to change shape a little bit, changing the aerodynamics and the lifting force. Obviously, this effect is very small ... but since the flying height of heads today is about 3-5 nm, it doesn't take much effect to adjust it. I think in idle or seek mode, the heater is turned off, and the head rises up.
In the old days, heads were designed to touch the surface of the platter, when they were parked during spindown (typically on a parking track that's on the inner surface of the disk). The problem with that is contamination (transfer of material between disk and head) and stiction. So what disk drives do today is to withdraw the head completely from the platter, using an off-ramp: a tiny piece of plastic that forces the heads way up in the air and off the platter when the actuator goes to the parking position. This has a very important side effect: It used to be that the platters (or at least the parking position) had to be textured slightly, so when the head lands on it, you don't get stiction. With the off-ramp parking technology, the platters can now be polished smooth, which allows lower fly height and therefore much higher bit density. But the price of much lower (and actively controlled) fly height is that occasionally, there will be contact, which then causes contamination ... and supposedly that is what causes disk wearout during IO. And according to what I hear, a slight contact between head and platter is not rare, and not immediately catastrophic. In the old days, such contact was called a "head crash", and caused the otherwise brown disk to get a bright aluminum ring on it (or worse). Today a slight contact is normal, but causes very slight wear.
If someone knows more details why disk drives experience wear when performing IO, I would be glad to hear it.
Speaking of "or worse" on head crashes, here is a disk crash horror story: In the mid 80s, our VAX used a top-loading (washing machine) disk drive, probably around 60 MB, I think OEM'ed from Control Data. We had a spectacular malfunction, where the spindle holding the platters became a little loose, which caused ALL heads (there were probably a dozen of them) to crash simultaneously. Not just crash, but rotate 90 degrees, so the head assemblies were now wedged between adjoining platters. The remaining momentum of the spinning platters managed to pull all heads out of the actuator mechanism halfway, and bend them so they couldn't be retracted to the parking position. It also made a horrible screeching noise.
Then field service (a.k.a. field circus) showed up. Normal operating procedure if the head has been retracted: Open the top, remove the pack (all the platters) by pulling it up (that's normal disk change). Won't work, platter is being held by the heads wedged in it perpendicular. The platters couldn't be rotated. Abnormal procedure if the heads have not retracted: Open the front, find the end of the actuator, manually pull heads back. Won't work, heads are stuck between platters and bent. So we couldn't go up nor out. The first attempt was to go to the department machine shop, and get some big pipe wrenches and vise grips, and try to yank the actuator out. Didn't work, not enough of the actuator left to grip it. What was eventually done was do use a hammer to bend the whole platter mechanism sideways, then reaching in (between platter and actuator) with a long screwdriver to beat the head assemblies up enough that they could be moved completely out of the way, and eventually freeing the platters enough to unbolt things. There were metal shavings everywhere. The whole top half of the drive had to be replaced, leaving only the drive motor and the electronics below. Field service had a really bad day.